Frequently asked questions
70% of the questions our customer service regularly receives are already answered below. If you can’t find what you are looking for in our FAQ’s, feel free to email us.
FAQs
What does your service offer me?
DrAnsay.com provides you with simple, fast and secure doctor’s sick note, Corona antigen rapid test and recovery certification at any time and from any place. Our doctors verify your information with or without video chat and send you the certificate as a PDF. In many countries, you can then enjoy more freedom with these documents, e.g. travel and visit events or restaurants. Please inform yourself about the current regulations that apply to you.
Is the risk of abuse not too high?
No. Our service offers a high level of protection against abuse while at the same time being very user-friendly. As long as there are no globally standardized digital test certificates, it is also impossible for inspectors, e.g. at the airport, to verify a test certificate from another country, so that forgeries can never be prevented.
Will I also receive a QR code for the Corona Warn app and the Google Pay app?
Yes, soon. We are working on it.
Any questions?
Our customer service is always there for you: via email or contact form (Monday-Friday, 8AM-5PM).
Save yourself some time and check our FAQs first before you ask a question that might have been already answered.